Reference

Privacy Policy for Your Account

Aviator, Ganesha Fortune and Live Football Odds all create account, device and wallet records, so our Privacy Policy explains what we collect before you open your account.

Account dataDevice recordsCookie settingsPayment privacyLocal law access

Browse lobby Read FAQ

Indonesia Privacy Scope at radenjp

radenjp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account needs a phone number, login name, password and wallet records so we can keep entries, balances and withdrawal checks tied to the right person. When you use DANA, OVO, GoPay or QRIS, we record the payment rail, time, amount and account match result, not

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your full wallet password or app PIN. If you browse from Medan on mobile, we may store device type, IP range, browser data and cookie choices to detect duplicate sessions and protect access. We use this data for account service, payment matching, security checks, legal requests
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and policy contact replies. Access and eligibility depend on local law and are available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Contact Paths for Data Questions

Privacy questions should reach the team that can see account records, not a public comment box. We answer through the same account channels you use for wallet and login help, with checks before we discuss personal data. Have your username, registered phone number and latest DANA, OVO, GoPay or QRIS reference ready so we can locate the right record without asking for your password.

Team online

Live chat

Use the chat bubble after login for privacy questions about cookies, device logs or payment records. Our team is available 10:00-22:00 WIB and will confirm your username before discussing account data.

WhatsApp desk

Send a WhatsApp message from the number on your account if you need data correction help. We may ask for the last QRIS or GoPay reference to match your request safely.

Email request

For longer privacy requests, email our support inbox with your username and the change you want. Do not send wallet PINs, full ID photos or payment app passwords in the message.

ACCOUNT CONTROLS

How We Handle Privacy Requests

We treat privacy as part of the account flow you use every day. The same checks that protect withdrawals also help us confirm whether a data request really comes from you.

Data we collect

We collect login details, phone number, wallet references, game session IDs and device data when you access rooms such as Aviator, Super Bingo or Mega Fishing through your account.

Cookie choices

Cookies help keep you logged in, remember language choices and flag unusual access. You can clear browser cookies in your phone settings, though you may need to log in again.

Payment checks

For DANA, OVO, GoPay and QRIS, we use transaction references to match deposits and withdrawals to your account. We do not ask for your wallet PIN or app password.

Security access

If a new device signs in, we may record the browser, IP range and session time. You can head to Profile > Security to change your password after unusual activity.

Retention period

We keep account and payment records as long as needed for service, dispute checks and legal duties. When records are no longer needed, we remove or separate personal data where practical.

Change requests

Ask us to correct a phone number, wallet label or profile detail through chat, WhatsApp or email. We verify the request before changing data that affects access or withdrawals.

Common Privacy Policy Questions

These answers cover the privacy questions we see most from Indonesia account holders before and after they join. They explain what we collect, why payment records matter, how cookies work, and how you can contact us when data looks wrong. For any request that affects access, we verify ownership first.

We collect the details needed to create and protect your account, such as username, phone number, password record, device data and wallet references. We use them for login, payment matching, account safety and service replies.

No. We record payment references, time, amount and matching status for DANA, OVO, GoPay and QRIS activity. We do not collect your wallet PIN, app password or private login data from those apps.

Device and browser data help us spot unusual account access, repeated failed logins and session conflicts. We may store device type, IP range, browser version and session time when you access the lobby.

Yes. Contact us through logged-in chat, WhatsApp or email with your username and the detail that needs correction. We verify account ownership before changing phone numbers, wallet labels or payment-related records.

Cookies keep your session active, remember language choices and help detect unusual access from the same account. If you clear cookies in your mobile browser, you may need to log in again.

We keep records while they are needed for account service, payment checks, dispute handling and legal duties. When a record is no longer needed, we remove or separate personal data where practical.

Use live chat from your account for quick privacy help, WhatsApp from your registered number, or email for longer requests. Our chat desk is available 10:00-22:00 WIB for account data questions.

Privacy Policy for Your Account

Contact Paths for Data Questions

Live chat

WhatsApp desk

Email request

How We Handle Privacy Requests

Data we collect

Cookie choices

Payment checks

Security access

Retention period

Change requests

Common Privacy Policy Questions

01 What personal data do you collect when I open an account?

02 Do you see my DANA, OVO, GoPay or QRIS password?

03 Why do you store device and browser data?

04 Can I ask you to correct my account data?

05 How do cookies affect my privacy on mobile?

06 How long do you keep payment and account records?

07 Who can I contact about a privacy concern?

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